Repairs & Customization

At Bron, we understand how precious your jewelry is. That’s why we ensure that any repairs and adjustments are carried out with the utmost care and craftsmanship in our own workshop.

Repairing your Bron Jewelry

Does your piece need a repair? Please contact your Bron dealer to initiate the repair process. They will ensure your jewelry reaches us safely and guide you through the process.

Don’t have a Bron dealer? No problem! You can contact our customer service directly:

Your jewelry will be assessed in our workshop and expertly restored to great condition.

Repair Costs
  • Within the warranty period (first year after purchase): If the repair is required due to a manufacturing defect or quality issue, Bron Jewelry will cover the full cost.
  • Outside the warranty period: For repairs beyond the warranty, our experts will first assess your jewelry in our workshop. Based on this evaluation, we will inform you of any potential costs, allowing you to make an informed decision.
How to submit your jewelry for repair

You can submit your jewelry for repair in the following ways:

1. Drop it off at your Bron jeweler

If you purchased your jewelry from a Bron retailer, you can drop it off there. They will ensure it reaches us safely.

2. Drop it off at one of our Bron Boutiques

3. Send it by mail (registered shipping recommended)

Please package your jewelry securely and send it via registered mail to:

  • R. Bron B.V.
    Korte Dijk 9
    2871 CA Schoonhoven
    The Netherlands

For added security, we recommend not mentioning Bron Jewelry on the package.

Resizing your ring

Resizing a ring is a precise process that can affect both its structure and appearance. That’s why we adhere to strict quality standards to ensure your ring remains perfect after adjustment.

To maintain your warranty and guarantee the highest quality, resizing should always be done in our workshops by our expert craftsmen. Our specialists carefully assess your ring and discuss the available options and any potential costs with you in advance.

How to submit your ring for resizing

To resize your ring, follow the same steps as for a repair. See the instructions above for submitting your jewelry.

Questions about repairs or custom work?

If you have any questions about repairs or customizations, feel free to reach out! We’re happy to assist you. 

Email: info@bronjewelry.com
Phone: +31 (0) 182 382 900 (available on weekdays from 9:00 AM to 4:30 PM)